Medication Synchronization (Med Sync) for Pharmacies

Simplify medication refills and pick-up for patients with multiple prescriptions.

  • Why Med Sync Matters

    Integrating our medication synchronization solution into your pharmacy workflow can help you:

    • Streamline pharmacy operations, workflow and resource planning.
    • Identify ways to boost pharmacy profitability and open new revenue streams.
    • Promote medication adherence, clinical wellness programs and customer satisfaction.

Medication synchronization software can improve medication adherence and increase pharmacy efficiency


Pharmacies that use a synchronization system can improve patient medication adherence efforts, leading to better performance on key payer quality measures and potential reduction in direct and indirect remuneration (DIR) fees. McKesson’s medication synchronization (med sync) software helps streamline your pharmacy workflow so patients with multiple prescriptions can make a single pharmacy visit each month.

Med sync functionality is built into each of our pharmacy management systems:

  • EnterpriseRx: hosted pharmacy management software
  • PharmacyRx: hosted pharmacy management software
  • Pharmaserv: on-site pharmacy management system

With medication synchronization software from McKesson Pharmacy Systems, you’ll be able to:

Streamline pharmacy operations, workflow and resource planning

  • Reduce inbound calls from patients requesting prescription refills.
  • Streamline the process of calling prescribers to authorize refills or review medication orders.
  • Consolidate multiple patient profile reviews in pharmacy workflow into a single comprehensive review.
  • Optimize drug orders, inventory carrying costs and staffing levels based on medication synchronization dates.

Boost pharmacy profitability and open new revenue streams

  • Reduce abandoned prescriptions to help improve pharmacy profitability.
  • Improve overall patient retention and incremental prescriptions through refill synchronization.
  • Decrease cost of dispensing and improve cash flow through improved workflow, inventory management and potential outbound mobile delivery.
  • Benefit from medication adherence so your pharmacy can fulfill network participation requirements.

Promote medication adherence, clinical wellness programs and customer satisfaction

  • Improve medication adherence to support patient wellness and achieve payer performance objectives.
  • Schedule patient counseling and monitor clinical wellness program engagement during monthly prescription pick-up visit.
  • Deliver monthly medication refills to patients at home by combining med sync functionality with our mobile delivery service.
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    I am so impressed with the functionality of Med Sync in Pharmaserv. From the ease of enrolling a patient, to the alert letting us know that a patient is synced with the creation of a new Rx, this update is so crucial to where pharmacy is heading. Being integrated right into the pharmacy system makes Med Sync an all-around win.

    —Adrienne Cervone, Owner of Beaver Health Mart Pharmacy | Beaver, PA


    Med Sync for EnterpriseRx

    Discover how EnterpriseRx enables users to create a medication synchronization program within its built-in Enhanced Refill Processing utility or through an interface with a certified third-party vendor.


    Pharmacy Podcast (June 20, 2017) – The Med Sync Technology Impact

    Listen to an interview with Mike Deninger, Vice President of Pharmacy Technology Innovation at Towncrest Pharmacy, who discusses the impact of Med Sync on patient care and operational efficiency.

  • BLOG

    The Pharmacist Is In

    McKesson customer Thrifty White Pharmacy developed a novel medication synchronization program three years ago that leverages pharmacists’ knowledge and training to improve medication adherence.